What's the approval process?

After your project kick-off, your project is assigned to the appropriate department to begin the production of deliverables.

Once deliverables are available, your account manager will send you a notification to review the deliverable and give feedback. Here is a tutorial on giving feedback in the tool. Once you're satisfied with a deliverable, you must click the approved button in the tool. You must read and accept the following terms of approval in the system:

Clicking Approve equates to acceptance of the work performed by Service Provider. This act constitutes approval of the work and expressly precludes the Client from later disputing the work as unsatisfactory, unprofessional, or as having been completed in a non-workmanlike manner.

Written or verbal approvals are not accepted.